Refund & Cancellation Policy
This Refund and Cancellation Policy outlines our policies regarding appointment cancellations, missed appointments, refunds, and program participation.
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By scheduling services with Renew Weight & Wellness Co., you agree to the terms below:
Appointment Cancellations
Appointments must be canceled or rescheduled at least 24 hours prior to the scheduled appointment time.
Cancellations made with less than 24 hours’ notice and missed appointments will be charged the full visit fee.
Refund Policy
All services rendered are non-refundable.
This includes, but is not limited to:
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Consultations and follow-up visits
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Visits for External Laboratory Review
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Medication Refill Visits
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Membership fees
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Program fees
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Clinical services already provided
Programs and Memberships
Program and membership fees are non-refundable once services have begun.​
Prescription of medications, laboratory testing, or specific treatment outcomes are not guaranteed and are based on clinical appropriateness.
Medications and Third-Party Services
Medication costs, laboratory services, and third-party services are billed separately and are subject to the policies of the respective providers. Refunds for these services are governed by the third-party provider’s policies and as stated per their policies, Medications are non-refundable.
Policy Changes
Renew Weight & Wellness Co. reserves the right to update or modify this policy at any time.
Updated policies will be posted on our website.
Contact Information
Renew Weight & Wellness Co.
Email: info@renewweightwellness.com
Website: www.renewweightwellness.com