Privacy Policy
Information We Collect
1. Personal Identifiable Information You Provide
This includes:
• Name
• Email address
• Phone number
• Date of birth
• Address (if provided)
• Payment information
• Details submitted in questionnaires, contact forms, or booking forms
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2. Health Information (PHI)
As a medical practice, we may collect health-related information necessary for your care, including:
• Medical history
• Medications
• Lab results
• Weight, metabolic, and hormone information
• Symptoms and health concerns
• Treatment plans and progress notes
Your PHI is protected under HIPAA and Texas law.
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3. Website & Technical Data
Automatically collected through website technologies:
• IP address
• Device and browser type
• Pages visited
• Cookies or analytics data
Used only to improve website performance and security.
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How Your Information Is Used
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We use your information to:
• Provide telemedicine and clinical services
• Review health information and create treatment plans
• Communicate about scheduling, reminders, and follow-ups
• Process payments
• Improve website experience
• Comply with HIPAA, state, and federal requirements
We do not sell or share your information for advertising.
HIPAA Compliance​
As a healthcare provider, we are required by law to protect your Protected Health Information (PHI).
Your PHI is used only for
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Treatment
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Payment
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Healthcare operations
PHI is accessible only through our secure, HIPAA-compliant electronic medical record (EMR) system. Email contact through our public website should not include sensitive medical details.
For full details on your rights under HIPAA, you may request our Notice of Privacy Practices at any time.
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How We Protect Your Information​
We use administrative, technical, and physical safeguards, including:
• HIPAA-compliant software and messaging
• Secure, encrypted data transmission
• Access controls and authentication
• Secure payment processing
• Regular privacy and security reviews
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When Information May Be Shared​
We only share information when necessary for your care, including with:
• Supervising physicians
• Pharmacies and compounding pharmacies
• Laboratories
• HIPAA-compliant EMR or telemedicine vendors
• When required by law (e.g., abuse reporting, court orders)
We never sell or trade personal information to third parties.
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Your Rights​
You have the right to:
• Access your medical records
• Request a correction of your information
• Request restrictions on how we use your information
• Request confidential communication
• Receive a copy of this Privacy Policy
• File a privacy complaint without penalty
To exercise these rights, contact us using the information below
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Cookies & Tracking
Our website may use cookies or basic analytics to improve user experience.
You may disable cookies through your browser settings at any time.
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Telemedicine Privacy
All virtual visits comply with HIPAA and Texas Medical Board rules.
We use secure platforms for:
• Video visits
• Messaging
• File sharing
We do not record telemedicine visits unless required, and you will be informed beforehand.
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Children’s Privacy
Our services are intended for adults.
We do not knowingly collect data from children under 18 without verified parental consent.
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Updates to This Policy
We may update this Privacy Policy from time to time.
Changes will be posted with a new “Last Updated” date.
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Contact Information
Renew Weight & Wellness Co.
Email: info@renewweightwellness.com
Website: www.renewweightwellness.com